Privacy Policy

Categories of Data Collected

The types of personal data collected by this application include both data collected directly and data obtained through third parties: cookies, application usage data, first name, last name, phone number, company name, email address, city, gender, date of birth, address, tax number, occupation, country, state, province, postal code, workplace, various types of data, business sector, marital status, house number, language, budget, and education level.

Detailed information about each type of data collected is provided in the relevant sections of this Privacy Policy or in specific notices presented prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of application usage data, collected automatically during use.

Unless otherwise specified, all data requested by this application is mandatory. If the user refuses to provide it, the application may not be able to provide its services. Where the application specifies that certain data is optional, users may choose not to provide it without affecting the availability or functionality of the service. Users who are unsure about which data is mandatory may contact the data controller.

The use of cookies or other tracking tools by this application or by third-party services used by this application is intended to provide the service requested by the user, as well as for other purposes described in this document and in the Cookie Policy.

The user is responsible for any personal data of third parties obtained, published, or shared through this application and confirms that they have the third party’s consent to provide the data to the data controller.

Methods and Place of Data Processing

Methods of Processing
Greymont™ implements appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data.

Processing is carried out using IT and/or electronic tools, following organizational procedures strictly related to the stated purposes.

In addition to the data controller, certain individuals involved in the operation of this application (administration, sales, marketing, legal, system administration) or external parties (technical service providers, postal carriers, hosting providers, IT companies, communication agencies) may have access to the data. An up-to-date list of these parties may be requested from the data controller at any time.

Legal Basis for Processing

The data controller processes users’ personal data in the following cases:

  • The user has given consent for one or more specific purposes;

  • Processing is necessary for the performance of a contract with the user and/or for pre-contractual obligations;

  • Processing is necessary to comply with a legal obligation to which the data controller is subject;

  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;

  • Processing is necessary for the purposes of the legitimate interests pursued by the data controller or a third party.

Users may contact the data controller at any time to request clarification about the legal basis for each processing activity and to determine whether the processing is based on a legal obligation, contractual necessity, or is required to enter into a contract.

Place of Processing

Data is processed at the data controller’s operating offices and in any other places where the parties involved in processing are located. For more information, users may contact the data controller.

Users’ personal data may be transferred to a country other than their own. To learn more about the location of processing, users may refer to the section on data processing in this Privacy Policy.

Users also have the right to obtain information about the legal basis of data transfers outside the European Union or to an international organization governed by public international law (such as the United Nations) and about the security measures implemented by the data controller to protect their data.

Data Retention Period

Personal data is retained and processed for as long as necessary to fulfill the purposes for which it was collected.

Once this period has expired, personal data will be deleted. Therefore, rights of access, deletion, rectification, and data portability cannot be exercised once data has been deleted.

Purposes of Processing

User data is collected to allow the data controller to provide its services, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of users or third parties), detect malicious or fraudulent activity, and for the following purposes: analytics, contacting the user, interaction with social networks and external platforms, contact management, and sending messages.

Contacting the User

Contact Form
By filling in the contact form with their data, users authorize the application to use this information to respond to requests for information or quotes.

Personal data collected: address, email address, first name, last name, phone number.

Analytics

Google Analytics
Google Analytics is a web analysis service provided by Google Ireland Limited.

Personal data collected: cookies and usage data.
Place of processing: Ireland.

Users’ Rights

Users may exercise certain rights regarding their data processed by the data controller:

  • Access their data;

  • Verify the accuracy of their data and request its update or correction;

  • Restrict processing in certain cases;

  • Request the deletion of their personal data;

  • Receive their data in a structured, commonly used, and machine-readable format and have it transmitted to another controller;

  • Object to processing when it is carried out on a legal basis other than consent.

Exercising Users’ Rights

Users may exercise their rights at any time by sending an email to: greymont.assistance@gmail.com.

Changes to This Privacy Policy

The data controller reserves the right to make changes to this Privacy Policy at any time by notifying users on this page or, if possible, within the application.

Last updated: February 22, 2024.